In Pakistan, theft of vehicles and mobile phones is an unfortunate but common occurrence. Whether you’re a victim of a snatched smartphone or a stolen car, acting quickly and following the legal procedures can significantly increase your chances of recovery. This guide walks you through the proper steps to report such thefts under Pakistani criminal law.

Understanding the Legal Framework

What Does the Law Say About Theft?

Under the Pakistan Penal Code (PPC), theft is addressed primarily in Section 378 to 382. The law defines theft as “dishonestly moving movable property out of the possession of any person without that person’s consent.”

Theft of a motor vehicle or mobile phone falls under cognizable offences, meaning the police can arrest the suspect and begin an investigation without prior court approval.

Applicable Sections for Stolen Vehicles and Phones

• Section 381-A PPC: Theft of a motor vehicle.

• Section 379 PPC: General theft, including mobile phones.

• Section 411 PPC: Receiving stolen property.

These laws provide the legal ground for initiating an FIR (First Information Report) and starting a criminal investigation.

Immediate Steps After Your Vehicle or Phone Is Stolen

Step 1: Stay Calm and Alert

Losing your phone or vehicle can trigger panic, but staying calm is vital. Gather all details like:

• Model and color of the vehicle/phone

• Registration or IMEI number

• Time and place of the incident

• Any eyewitnesses or CCTV footage nearby

Step 2: Contact the Nearest Police Station

Visit the nearest police station or call the police helpline (15). Provide all relevant details and request to lodge an FIR.

What is an FIR?

An FIR (First Information Report) is a written document prepared by the police when they receive information about the commission of a cognizable offence. It sets the investigation process in motion and is crucial for legal proceedings and insurance claims.

How to Lodge an FIR in Pakistan

Required Documents for FIR

To report a stolen vehicle:

• Vehicle registration book or copy

• CNIC copy of the owner

• Driving license

• Any tracking report (if applicable)

To report a stolen mobile phone:

• Box or bill with the IMEI number

• CNIC copy

• Mobile phone description

• Time and place of theft

Online FIR Services

Some provincial police departments offer online FIR registration portals. For example:

• Punjab Police: https://www.punjabpolice.gov.pk/complaint

• Sindh Police: https://complaint.sindhpolice.gov.pk/

• KPK Police: https://kppolice.gov.pk/

Using these platforms, you can lodge a complaint from your mobile or computer.

Reporting a Stolen Mobile Phone to PTA

Once the FIR is lodged, you must report the stolen mobile phone to PTA (Pakistan Telecommunication Authority) through the DIRBS system to block the device.

How to Block Your Stolen Phone via PTA

1. Visit https://www.dirbs.pta.gov.pk/complaint

2. Choose “Stolen Mobile Complaint”

3. Fill in your CNIC, IMEI number, and FIR details

4. Submit the request

Your phone will be blacklisted, making it unusable on any Pakistani mobile network.

Tracking and Recovery: What Happens Next?

Police Investigation Process

After the FIR is registered:

1. An Investigation Officer (IO) is assigned to your case

2. The officer may visit the crime scene, collect evidence, and review any CCTV footage

3. If the vehicle is equipped with a tracker, the company will assist in recovery

4. In case of mobile phones, police may request CDR (Call Data Records) from PTA for tracking

Keep in touch with the assigned officer regularly for updates.

Involving the Anti-Car Lifting Cell (ACLC)

For stolen cars or motorcycles, approach the ACLC — a specialized unit of the police that handles vehicle theft cases. They maintain a central database of all reported stolen vehicles and work with intercity law enforcement units.

Mobile Market Checks

In many cases, stolen mobile phones are sold in second-hand markets. Police often conduct raids in places like Saddar (Karachi) or Hafeez Center (Lahore). Submitting your IMEI to PTA and police helps track your phone if it reappears in the market.

Claiming Insurance (If Applicable)

If your vehicle or phone is insured, you’ll need to:

1. Provide a copy of the FIR

2. Share the Investigation Report

3. Submit an official letter from the police confirming non-recovery

Your insurance company will guide you on the compensation process based on your coverage terms.

What If Police Refuse to Lodge Your FIR?

In some unfortunate situations, police officers may refuse to register your FIR. Here’s what you can do:

File a Complaint to Higher Authorities

• DPO (District Police Officer)

• IG Police Office

• Use the Citizen Portal App to lodge a digital complaint directly to the CM’s office

Legal Support

You can also approach a lawyer to file a writ petition in the High Court, compelling the police to register your FIR.

Tips to Prevent Theft in the Future

While legal support is essential after the theft, preventive measures are equally important.

Vehicle Safety Tips

• Install a tracking system

• Use steering wheel locks

• Park in well-lit and secure areas

• Avoid leaving documents in the car

Mobile Phone Safety Tips

• Note down your IMEI number (Dial *#06#)

• Enable Find My Device (Android) or Find My iPhone

• Avoid using phones in public during commutes

• Don’t store sensitive information without encryption

FAQs About Reporting Theft in Pakistan

Can I track my phone without an FIR?

No. PTA and police require an FIR copy to proceed with IMEI blocking or data access.

How long does it take to recover a stolen car?

There’s no fixed timeline. If the vehicle is tracked early or found during raids, recovery can happen within days. Otherwise, it may take months or remain unrecovered.

Is there any fee for lodging an FIR?

No, FIR registration is free. Police cannot legally demand money for this process.

Final Thoughts

Dealing with the loss of a car or phone is distressing, but knowing the correct legal procedures makes all the difference. Whether it’s lodging an FIR, reporting to PTA, or tracking your assets, timely action improves the chances of recovery and helps bring the culprits to justice. If you follow the steps above, you can navigate this process confidently within the framework of Pakistani criminal law.

Explore our Legal Help Section for more guidance on dealing with theft, harassment, and other criminal matters.

Learn more about PTA’s DIRBS system for blocking lost and stolen mobile devices.