How can we help you today?
Search our knowledge base or browse by topic to find answers fast.
Self-service knowledge base.
Getting Started
12 articlesAccount setup, first steps, and platform overview
- How to create your account
- Verifying your email address
- Completing your profile
- Taking the platform tour
AI Legal Assistant
9 articlesUsing the AI chatbot, query tips, accuracy
- How to ask effective legal questions
- Understanding AI responses
- AI accuracy and limitations
- Urdu language support
Lawyer Marketplace
11 articlesFinding, hiring, and communicating with lawyers
- How to find a verified lawyer
- Posting your legal problem
- Reviewing lawyer proposals
- Secure payment for legal services
Case Management
8 articlesManaging cases, documents, and deadlines
- Creating a new case
- Uploading case documents
- Setting deadlines and reminders
- Sharing access with your lawyer
Billing & Plans
7 articlesSubscriptions, invoices, upgrades, refunds
- Understanding plan differences
- How to upgrade your plan
- Payment methods accepted
- Cancellation and refund policy
Privacy & Security
6 articlesData protection, confidentiality, and security
- How we protect your data
- Attorney-client confidentiality
- Two-factor authentication
- Data deletion requests
Questions we hear most.
Quick answers to the questions we hear most often.
No. LawBot AI provides legal information and general guidance based on Pakistani law, but it does not constitute formal legal advice. For binding legal advice, please consult one of our verified lawyers through the marketplace.
Every lawyer undergoes a 3-step verification: (1) Pakistan Bar Council enrollment number validation, (2) national CNIC verification, and (3) manual review by our legal team. Lawyers also earn a 'Verified' badge only after meeting our quality standards.
Yes — our AI assistant fully supports both English and Urdu. Simply type your question in Urdu and the assistant will respond in Urdu. We're also adding support for regional languages in 2026.
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We do not share your information with third parties. All conversations with our AI and lawyers are protected under strict confidentiality policies.
We offer a 100% satisfaction guarantee for the first consultation. If you're not happy, contact our support team within 48 hours and we'll either rematch you with a more suitable lawyer or issue a full refund.
You can cancel anytime from your Account Settings → Billing → Cancel Plan. You'll retain access until the end of your current billing period. No cancellation fees, ever.
Talk to a human.
Our support team is available 7 days a week.
Live chat
Chat with us in real time — avg. response in under 2 minutes.
