Privacy policy.

Last updated · April 1, 2026

LawBot ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights — in compliance with Pakistan's Prevention of Electronic Crimes Act (PECA) 2016 and applicable data protection principles.

Information we collect

Account information: When you register, we collect your name, email address, phone number, and (for lawyers) your Pakistan Bar Council registration number.
Usage data: We collect information about how you use the platform, including pages visited, features used, and search queries.
Communications: Messages you send through the platform, including consultations with lawyers and support requests.
Device & technical data: IP address, browser type, device identifiers, and cookies to maintain your session and improve performance.

How we use your information

To provide, maintain, and improve the LawBot platform and its AI-powered services.
To match clients with appropriate verified lawyers based on their legal needs and location.
To send you important service updates, legal alerts, and (with your consent) marketing communications.
To verify lawyer credentials against Pakistan Bar Council records.
To detect and prevent fraud, abuse, and violations of our Terms of Service.
To comply with applicable Pakistan laws and regulations.

Sharing of information

With lawyers: When you connect with a lawyer through LawBot, relevant case details you provide are shared with that lawyer.
Service providers: We share data with trusted third-party vendors (hosting, analytics, payment processing) under strict data processing agreements.
Legal requirements: We may disclose information when required by Pakistani law, court order, or government authority.
We never sell your personal data to third parties for marketing purposes.

Data security

We use industry-standard encryption (TLS 1.3) for all data in transit.
Sensitive data including legal consultation notes is encrypted at rest using AES-256.
Access to user data is restricted to authorised LawBot personnel on a need-to-know basis.
We conduct regular security audits and vulnerability assessments.

Your rights

Access: Request a copy of all personal data we hold about you.
Correction: Update or correct inaccurate personal information.
Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
Portability: Receive your data in a machine-readable format.
Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link.
To exercise any of these rights, email [email protected].

Cookies

We use essential cookies to keep you logged in and maintain your preferences.
Analytics cookies (using privacy-first tools) help us understand how users navigate the platform.
You can manage cookie preferences in your browser settings. Disabling essential cookies may affect platform functionality.

Children's privacy

LawBot is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has created an account, contact us immediately at [email protected].

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform at least 14 days before the change takes effect.

Contact

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected] or write to: LawBot Privacy Team, 15-A MM Alam Road, Gulberg III, Lahore, Pakistan.

Questions about your data?

Email us at [email protected] — we respond to all privacy requests within 72 hours.